Refund policy

Refund Policy

At Emmy Madeleine Crochet, I strive to provide high-quality digital crochet patterns that you’ll love! Since all products in this shop are digital downloads, they are non-refundable and cannot be returned or exchanged once the file has been downloaded.

However, I understand that issues can sometimes occur. If you experience:

- A problem with the file (e.g., corrupted or missing download)
- An accidental duplicate purchase
- Difficulty accessing your files

Please contact me at emmymadeleinecrochet@gmail.com, and I’ll be happy to assist you. My goal is to ensure you have a smooth experience with my patterns.

Before purchasing: Please read the product description carefully to ensure the pattern meets your needs. If you have any questions, feel free to ask before completing your purchase.

Thank you for supporting! 🧶✨

You can also contact me on Tiktok & Instagram: @emmymadeleinecrochet